Inbound Lead Triage
Scenario
A B2B service company receives enquiries from forms, email, calls, and LinkedIn, but the team wastes time deciding who should respond.
Pilot demo
The AI reads the enquiry, checks CRM context, scores urgency, drafts the reply, suggests next action, and creates a review task.
What it proves
Useful if the team can respond faster without losing control of tone, qualification, or escalation.
Support Answer Assistant
Scenario
Support staff answer repeated questions from customers, but approved answers sit across policy PDFs, Notion pages, emails, and old tickets.
Pilot demo
The assistant answers from approved sources, shows what it used, asks clarifying questions, and escalates anything outside policy.
What it proves
Useful if first-response time drops and staff spend less time searching for the same answer.
Quote and Proposal Prep
Scenario
Quotes require customer details, project notes, pricing rules, previous examples, and manual proposal drafting.
Pilot demo
The workflow collects missing information, checks rules, prepares proposal sections, and hands the team a draft for review.
What it proves
Useful if the business can prepare consistent quotes faster without skipping human approval.
Weekly Ops Report
Scenario
Leadership needs a clean view of progress, blockers, risks, and decisions, but updates are scattered across several systems.
Pilot demo
The AI gathers updates, summarises status, flags missing information, lists blockers, and drafts the weekly management report.
What it proves
Useful if managers spend less time chasing updates and more time acting on what matters.